How to Order

Quick answer. Choose your item, give us your name, phone number
and location, and we call you to confirm. The rider brings it, you check it, then
you pay. No payment is taken before delivery.

The four steps

1. Choose your item. Add it to your cart on the site, or send us
   the product name on WhatsApp if that is easier.
2. Give us three things. Your name, a phone number that reaches
   you, and where you are. That is all checkout asks for.
3. We call you to confirm. Usually within the hour during
   working hours. We confirm the item, the price and the delivery window before
   anything moves.
4. Check it, then pay. The rider hands it to you. Open it, look
   at it, test it if you want. Then pay the rider, or pay by mobile money on the
   spot.

Questions people ask

Do I pay before delivery?

No. Pay on delivery is our default and most orders go that way. If you would
rather pay ahead by mobile money or bank transfer, you can, but you are never
required to.

What if the item is not what I expected?

Do not pay for it. You inspect before money changes hands, which is the whole
point of paying on delivery. Tell the rider and send it back with them.

How fast is delivery?

Same day in Accra and Tema for orders confirmed before 4pm.
Next morning after that. Two to four working days for the rest of the country.

Can I order without using the website?

Yes. Message us on WhatsApp
or call 054 214 8020 and we will take the order there.

Do I need an account?

No. Checkout does not require one.